Faqs – Himalayan Zensalt

What is Himalayan ZenSalt?

Himalayan ZenSalt offers handcrafted wellness and home décor products made from authentic Himalayan salt crystals. Our range includes salt lamps, candle holders, bath salts, cooking blocks, and more each designed to bring natural calm and beauty to your space.

Are your salt lamps made from real Himalayan salt?

Yes, all of our salt lamps are made from 100% genuine Himalayan salt sourced directly from the Khewra Salt Mine in Pakistan.

Do Himalayan salt lamps actually purify the air?

Himalayan salt lamps are believed to release negative ions when heated, which may help neutralize pollutants in the air. While scientific evidence is limited, many users report improved air quality and a soothing ambiance.

How do I take care of my salt lamp?

Keep your salt lamp away from moisture and humidity. If it gets dusty, gently wipe it with a dry or slightly damp cloth. When not in use for long periods, wrap it in plastic or keep it covered to prevent sweating or melting.

Are your products safe to use around pets and children?

Our products are generally safe; however, because salt is toxic in large amounts, we recommend placing salt lamps out of reach of pets (especially cats and dogs) and small children.

How long does shipping take?

We typically process and ship orders within 1–3 business days. Delivery times vary based on your location and selected shipping method. You’ll receive a tracking number once your order ships.

Do you offer international shipping?

Yes, we offer international shipping to selected countries. Shipping charges and times will be calculated at checkout based on your destination.

What is your return and refund policy?

We accept returns within 30 days of delivery. Products must be unused and in original condition. If your item arrives damaged or defective, please contact us within 48 hours for a replacement or full refund.

Can I customize my order or request bulk purchases?

Absolutely! We offer customization for special occasions and bulk discounts for businesses, spas, and events. Please contact us directly for more details.

Why is my salt lamp leaking water?

Salt is naturally hygroscopic, meaning it absorbs moisture from the air. If your lamp is in a humid environment or not turned on regularly, it may "sweat." To prevent this, keep the lamp on often and place it on a coaster or mat.

Do your lamps come with bulbs and cords?

Yes, all of our salt lamps include a UL-certified cord and bulb, so they're ready to use right out of the box.

Is it safe to leave my salt lamp on overnight?